registered training organisation (rto) policies

Click on the link below to read the relevant policy:

• Fees and refund policy

• Complaints and appeals policy

• NCVER privacy notice.

These policies apply to any PowerUp course delivered as a Registered Training Organisation (RTO). This is includes:

• BSB40520 Certificate IV in Leadership and Management

• BSB30120 Certificate III in Business (Customer Engagement)

• Personal Development for Trade

• Customer Service for Trade

• Pathway to Leadership.